Terms and Conditions

These site terms explain the main rules that apply when you access or use Puntr’s website, create or use a player account, enter contests, participate in promotions, and use any related features or services (together, the “services”).

Puntr is operated by PLYR INTERACTIVE, INC (“Puntr,” “we,” “us,” or “our”). By visiting the site, registering an account, or using any part of the services, you agree to follow these conditions of use. If you do not agree, please do not use the services.

These terms are written to set clear expectations - what you can expect from Puntr, what we expect from you, and how key areas like account access, verification, contest entry, payments, and promotions are handled.

Who Can Use Puntr (Adults Only)

Puntr is intended for adults only.

To use the services, you must:

• Be at least the legal gambling age in your jurisdiction.
• Be located in a place where using our services is lawful.
• Meet any eligibility requirements shown during registration or within specific promotions.

It is your responsibility to understand and comply with the laws and regulations that apply where you live and where you access the services. We may restrict, block, or limit access in certain countries, regions, or U.S. states, and availability may change over time.

Creating an Account: Straightforward Rules That Protect Everyone

To use core features (including paid entries, withdrawals, and certain promotions), you will need to register a player account.

When you create an account, you agree that:

• The information you provide is accurate, complete, and kept up to date.
• Your account is registered in your own legal name .
• You will not impersonate another person or use someone else’s details.
• You will follow any limits we set on the number of accounts per person, household, device, or payment method.

We may refuse or limit registrations if we reasonably believe an account is connected to inaccurate information, misuse, or attempts to bypass platform rules.

Verification (KYC): Why We Ask and What We May Request

To help keep Puntr secure and to meet legal and risk requirements, we may ask you to verify details at any time, and verification is required before withdrawals.

Depending on the situation, we may request documents or information to confirm:

• Identity and age
• Address
• Payment method ownership (for example, proof that a card or account belongs to you)
• Account activity, contest participation, or transaction history

If verification cannot be completed, we may restrict certain features (such as withdrawals or promotions) until the review is finished.

Your Account Is Yours: Security and Proper Use

You are responsible for keeping your login details private and secure. Any activity that happens through your account will be treated as authorized by you unless you promptly notify us of suspected unauthorized access.

Your account must not be:

• Shared with another person
• Sold, transferred, or assigned
• Used to place entries or receive benefits on someone else’s behalf

If you believe your account has been compromised, contact us as soon as possible using the support details at the end of this page.

Deposits, Withdrawals, and Balances: How Money Movement Works

Puntr supports USD-based balances and may show additional balance indicators within the user interface from time to time. Payment methods, limits, and availability can vary by location, bank, or service provider.

Key points to expect:

• Minimum deposit may apply (commonly $10).
• Maximum deposit per transaction may apply (commonly $500).
• Withdrawals may take up to 5 business days to process after approval.
• Withdrawals are typically returned using the same method used to deposit , when supported and where reasonable.
• We may apply reasonable reviews before approving transactions, including checks related to fraud prevention, payment risk, and verification.

Processing times can vary due to bank handling times, provider processing windows, and additional account review where needed. We do not promise that every payment method will be available at all times.

Promotions, Rewards, and Bonus Terms (Read the Offer Details)

Puntr may offer promotions such as free contest entries, daily login rewards, multiplier boosts, referral rewards, and leaderboard prize pools. Each offer can have its own bonus terms that apply in addition to these service terms.

Promotion rules may include, for example:

• Eligibility requirements (including location and account status)
• Time limits and expiration windows
• Entry limits or participation caps
• Game, market, or contest restrictions
• Limits on conversion, payout, or withdrawal (where stated in the specific offer)

If promotion terms conflict with these site terms, the promotion-specific terms will apply for that offer. If you have questions about an active offer, review the promo details shown in the product experience before participating.

Contest Play, Leaderboards, and Settlement Basics

Puntr offers sports prediction contests and flex-style entries. Contest rules and settlement details may vary by contest type and sport, and the platform may display rules inside the contest lobby or entry builder.

General expectations:

• Entries must be placed before the relevant cutoff times shown on the site.
• Picks must settle according to the settlement rules used by the platform and relevant data sources.
• Only entries that meet the contest’s stated requirements (including settlement timing) will qualify for leaderboard placement and prize consideration.

Displayed rankings, timers, and settlement trackers are designed to help you follow progress, but they may update with slight delays depending on data feeds and technical conditions.

Access to Games and Features Can Change

We aim to provide reliable access to our services, but availability can vary based on:

• Location and eligibility
• Device, browser, and internet connection
• Maintenance, updates, or software changes
• Technical issues affecting the site or third-party providers

We may add, remove, suspend, or limit contests, markets, promotions, features, or payment methods at any time. We also may adjust contest formats, prize pool structures, or availability to maintain product integrity and operational stability.

Fair Use Rules: What’s Not Allowed

Puntr is built around fair participation. You agree not to misuse the services or attempt to gain an unfair advantage.

Prohibited behavior includes:

• Using the site for unlawful purposes
• Providing false, misleading, or incomplete information
• Fraud, collusion, or coordinated play intended to manipulate outcomes or promotions
• Chargeback abuse or attempts to reverse legitimate payments improperly
• Bonus or promotion misuse (including using multiple accounts or other methods to bypass eligibility rules)
• Using unauthorized software, scripts, bots, automation tools, or methods that interfere with normal platform operation
• Attempting to exploit vulnerabilities, reverse engineer features, or disrupt the services
• Allowing someone else to use your account or using another person’s account

When We May Restrict Accounts or Withhold Access (Balanced Operator Rights)

To protect players and the platform, we may take reasonable actions when we believe the rules have been broken, verification is incomplete, or misuse is suspected. These actions may include:

• Limiting features (such as deposits, contest entries, promotions, or withdrawals)
• Suspending or removing promotional eligibility or benefits tied to misuse
• Placing transactions on hold while we review account activity
• Suspending or closing an account in serious or repeated cases

When possible and appropriate, we aim to handle reviews in a fair way and based on the information available. Some situations may require additional time due to verification or payment provider processes.

Errors and Technical Issues: How They’re Handled

From time to time, errors may occur - including display mistakes, incorrect balances, pricing or promotion errors, settlement delays, interrupted sessions, or game/market malfunctions.

If an obvious error occurs, we reserve the right to correct it and to address the impact in a reasonable way. This may include adjusting account balances, contest results, entries, or promotional credits that were affected by a technical or human error.

If you notice something that looks incorrect, contact support with the details so we can review it.

Responsible Gaming and Player Protection

Puntr is intended to be entertainment, not a way to make money. Only participate with funds you can afford to spend, and take breaks when needed.

We may provide responsible gaming tools or account controls (such as limits or self-exclusion options) within the services or through support. If you want help managing your play, please reach out and we will direct you to available options.

Intellectual Property: Using the Site Doesn’t Grant Ownership

Puntr’s website and services include content and materials owned by us or our licensors, including branding, logos, text, design elements, software, and platform features.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit Puntr materials without prior written permission, except for normal personal use of the services as intended.

Third-Party Providers and Linked Services

Some parts of Puntr rely on third-party providers, such as payment processors, data feeds, analytics tools, identity verification services, or technical infrastructure partners. Their services may have operational limits, outages, or availability constraints outside our control.

Our site may also contain links to third-party websites or tools. We are not responsible for third-party content, policies, or performance, and you should review their terms where relevant.

Liability Limits: Reasonable Boundaries

We work to run a reliable platform, but we are not responsible for losses or damages caused by circumstances such as:

• Internet or device failures, browser incompatibility, or user error
• Delays, interruptions, or outages affecting the services
• Third-party provider issues (including payments and data feeds)
• Force majeure events (events outside reasonable control)
• Misuse of the services or breaches of these platform rules

Nothing in these terms limits rights that cannot legally be limited under applicable law.

No Guarantees About Availability or Error-Free Operation

The services are provided on an “as is” and “as available” basis. This means we cannot promise uninterrupted access, constant availability, or that every feature will always work perfectly on every device, in every location, at every time.

Updates to These Terms

We may update these service terms from time to time to reflect changes in the platform, legal requirements, or operational practices. The most recent version published on the website applies from the date it is posted, unless we state otherwise.

If you continue to use the services after changes are posted, that continued use means you accept the updated terms. Checking this page periodically is the best way to stay informed.

Related Policies You Should Review

These site terms work alongside other policies and notices on Puntr’s website. Depending on how you use the services, you may also want to review:

• Our Privacy Policy
• Our Responsible Gaming information
• Our Cookie Policy
• Any promotion-specific bonus terms shown in the offer
• Any AML/KYC-related notices provided during verification or withdrawals

Contact Puntr Support

If you have questions about these conditions of use, account rules, verification, payments, or contest participation, contact us through our official support channel:

Email: support@puntr.us

Using Puntr means playing within clear rules that protect fair participation, account security, and platform integrity. These terms are here to set expectations in plain language so you know how the services work and what responsibilities come with having a Puntr account. Continued use of the platform confirms your acceptance of the current version of these terms.